Trainee Support

Before You Start

Before you start your course, you and your supervisor should read and sign the Learning Contract. This contract sets out the roles and commitments of everyone involved in the course. This allows you and your supervisor to discuss and agree how the course will be progress within the workplace.

Your supervisor and other workplace colleagues have a wealth of knowledge and should be able to answer some of your queries as you go through the materials.

Assistant’s Guide

You will receive an Assistant’s Guide with hints and tips on the course structure and assessments as well as important contact details for further support.

You can contact our experienced tutors who will help you with any course queries, pastoral care or other queries relating to your course.

Please leave a voicemail on 0207 534 7251 or email us at

Leave a voicemail on 0207 534 7251

Leave Voicemail

Email us at

Email Us

Supervisor’s Guide

The supervisor has an important role in the training of their team and we offer support for them too.

There is a Supervisor’s Guide, as well as a guide for Locums or Temporary Pharmacists that comes with the course materials. After reading through those, they should be able to help you with your course, but they can contact us too if they need further guidance.

Equality, Diversity and Inclusion

At CIG, we are committed to treating everyone equally. In providing training courses we are committed to a policy of equality, regardless of a candidate’s gender, marital status, age, race, religion, sexual orientation, disability or other special needs.

We also are aware of ways of engaging in respectful and positive interactions in the workplace while reducing discrimination and prejudice. We monitor issues and review our practices and procedures where appropriate.